Fraktpolicy
Shipping Policy – Eurlook.com
At Eurlook.com, we are committed to providing a safe, transparent, and efficient shopping experience—from the moment you place your order to its delivery at your doorstep.
🚚 Shipping Methods
We work with major carriers and the national postal service to ensure fast and reliable delivery across Brazil. The available shipping options may vary depending on the delivery zip code and the type of product purchased.
⏱️ Delivery Time
Delivery times begin once payment is confirmed and may vary based on:
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The recipient’s location
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Product availability
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Selected shipping method (Standard, Express, etc.)
Estimated delivery time will be displayed at checkout.
💰 Shipping Costs
Shipping costs are automatically calculated at checkout, based on the product’s weight, dimensions, and delivery zip code. Occasionally, we offer free shipping promotions, which are announced on our website or in special campaigns.
📍 Tracking
Once your order is shipped, you will receive a tracking number via email so you can follow your delivery through the carrier’s website or your account on our site.
📦 Delivery Attempts and Redelivery
If delivery cannot be completed due to recipient absence, up to two additional attempts will be made, depending on the carrier’s policy. If all attempts fail, the order will return to our distribution center, and we will contact you to arrange a new delivery (additional shipping fees may apply).
⚠️ Important Notes
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Please double-check your address before completing your order.
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In areas with restricted home delivery, the carrier may request pickup at a nearby access point.
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Orders with incomplete or incorrect information may be delayed or canceled.